Volunteer Program Coordinator
Job Title: Volunteer Program Coordinator
Department: Parks & Recreation
Reports To: Recreation Coordinator – Special Events
Open Date: July 13, 2022
Close Date: Open Until Filled, First Review: July 28, 2022
Hiring Range: $19.68 - $25.15 per hour, DOE
Salary Range: $19.68 - $29.52 per hour, DOE
Job Summary: Under the direction of the Recreation Coordinator – Special Events, the Volunteer Programs Coordinator is responsible for daily coordination of all volunteer services and related activities within the Meridian Parks and Recreation Department and areas within City Hall. The coordinator will be responsible for administering the recruiting, retaining, review and recognition of volunteers, department programs and arrange training and volunteer schedules. The Coordinator must be able to work a flexible full-time schedule. This position will also assist in the set-up, running, and tear-down of Parks & Recreation community events.
Essential Duties & Responsibilities: Maintains and oversees ongoing volunteer programs including the Park Ambassador program, City Hall volunteer desk, City Hall educational tours, and other City Hall areas; Works with the Recreation Coordinator – Special Events to schedule volunteers for community events throughout the year; May supervise events in the absence of the Recreation Coordinator – Special Events. Works with the Parks Division to identify volunteer projects in the parks and finds local groups to complete them; Accepts and organizes applications for Eagle Scout Merit Award Projects and works with the Park Division to assign projects to candidates; Maintains and oversees the files on all active and non-active volunteers as well as tracking daily, weekly, monthly, and yearly volunteer hours; Completes background checks for volunteers when appropriate; Continuously engages in volunteer recruiting activities such as speaking at local organization meetings or posting volunteer opportunities on volunteer matching sites; Updates the volunteer page on the City of Meridian’s website as needed to keep volunteer information as current and relevant as possible; Creates volunteer training materials and conducts training sessions to prepare volunteers for their positions; Facilitates recognition of volunteers including an annual ceremony and individual awards; Communicates with other department members to help facilitate and plan volunteer program needs for activities and events as requested; Maintains volunteer uniforms; Performs other duties as assigned; Reports directly to the Recreation Coordinator – Special Events on a regular basis with all matters concerning the volunteer program.
Job Specifications: Knowledge/understanding of the recruitment & selection of volunteers which provides the knowledge, skills and abilities necessary to perform the work;
Knowledge, Skills, & Abilities: Must have computer skills and be proficient in Microsoft Word, Excel, Outlook and Publisher; Must have excellent verbal and written communication skills; Must be able to consistently demonstrate the ability to work as a team player, communicate in a professional and diplomatic manner, collaborate with others, adapt to change, show respect to co-workers, volunteers and customers and demonstrate integrity in the performance of job responsibilities; Requires the ability to maintain an effective, cooperative, professional and positive working relationship with co-workers, volunteers, outside agencies and the general public; Must be able to read, write and speak clearly; Requires neatness in all aspects of necessary reports and other paper work; Must be detail oriented; Must have knowledge/understanding of general office practices/procedures; Must have conflict resolution, customer service, presentation, public speaking, organizational/time management skills and have the ability to make sound decisions; Must be detailed oriented and have empathic listening skills; demonstrated maturity and a high degree of follow through and professionalism; Must be able to handle stressful situations; Must have excellent verbal and written communication skills, be self-motivated and have the ability to work independently with little supervision; Must be able to demonstrate good judgment and initiative; Must display an attitude of cooperation and the ability to work well with others; Ability to communicate and interact with management, co-workers, and the public in a professional and positive manner and handle complaints skillfully and respectfully; Ability to establish and maintain effective working relationships with management, supervisors, co-workers, and the general public; Ability to work as a team player, collaborates with others, adapts to changes, works effectively with frequent interruptions and has integrity, in the performance of assigned tasks.
Work Environment & Physical Demands: While performing the duties of this position, work is performed in and outside the office. The noise level in the office is at a moderate level, while that outside is sometimes loud. The environment indoors is subject to inside environmental temperature change conditions, while the outside is subject to varying out-of-doors weather conditions: Constantly require sitting at a desk for long periods of time, up to four hours and ability to lift up to 40 lbs.; Constantly requires clarity of speech and hearing, which permits the employee to communicate effectively with the public and other departmental members; Constantly requires clear vision to read printed materials and computer screen to accomplish work; Constantly requires repetitive movement of the wrists, hands, and/or fingers; Constantly requires personal mobility and physical reflexes, which permit the employee to function in a general office environment to accomplish tasks; Occasionally requires performance of duties away from the office that may require transport, carrying, setting up, taking down of: tables, information panels, educational / promotional materials and brochures; Requires frequent driving, personal mobility, and physical reflexes which allow the employees to operate a motor vehicle.
Travel Requirements: Local travel is required